Shipping is arranged after the order is confirmed. Delivery time depends on stock availability, destination, courier workload, and local conditions. We try to dispatch orders as quickly as possible.
Order processing
After receiving an order, we verify the product availability and packing details before dispatch. If something needs clarification, our team may contact you before shipping.
Delivery estimates
Delivery time is only an estimate, not a guaranteed promise. Local deliveries may arrive faster, while distant locations may take longer. Festivals, weather, strikes, or courier delays can affect arrival time.
Shipping charges
Shipping charges may depend on product size, weight, destination, and order value. Any applicable delivery fee is shown before you complete the order whenever possible.
Tracking
Where tracking is available, we will share shipment information so you can follow the order status. Tracking may take some time to become active after dispatch.
Delivery responsibility
Please make sure someone is available at the delivery address to receive the package. Incorrect address details, unreachable phone numbers, or repeated failed delivery attempts may cause delay or return.
Undelivered packages
If a package is returned because of customer-side issues, the store may ask for a re-shipping charge before sending it again.